Last Updated: 23.07.2025
This Privacy Policy explains how All Pests Controlled (“we”, “us”, or “our”) collects, uses, and protects any personal information you provide when using our website.
1. Who We Are
All Pests Controlled is a professional pest control service provider based in Cambridgeshire and Norfolk. This website is intended to provide information about our services and allow customers to contact us.
2. What Information We Collect
We may collect the following information:
- Your name
- Your email address
- Your phone number
- Your property address (if you provide it)
- Any other information you voluntarily submit via our contact forms or email
We do not collect or store any payment details or sensitive personal data via the website.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide quotes
- Schedule appointments and deliver pest control services
- Send service-related communications
- Improve our services and website
We will never sell your data or use it for unsolicited marketing.
4. How We Store and Protect Your Data
We take data protection seriously. Your information is:
- Stored securely
- Only accessible by authorised staff
- Retained only as long as necessary for the purpose it was collected
We use industry-standard security measures to protect your data.
5. Third-Party Services
We may use third-party services (e.g. email hosting, analytics, or web forms) which may process your data on our behalf. These providers are also bound by strict data protection obligations and GDPR compliance.
6. Cookies
Our website may use basic cookies to improve user experience and analyse website traffic. You can adjust your browser settings to decline cookies if you prefer.
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to any personal data we hold about you
- Ask us to correct or delete your data
- Object to or restrict our processing of your data
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us here.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.